Ideas From the Deep (IFD) warrants the original purchaser that CD purchased from the IFD store are free from defects and materials and workmanship for a period of ninety (90) days from the date of purchase. IFD will, at it's option, repair or replace the CD free of charge, with proof of purchase verified at it's offices.
The software and CDs are sold 'as is' without further warranty, express or implied. IFD specifically disclaims any implied warranties of merchantability and fitness for a particular purpose. In no event will IFD or its licensors be liable for any damages, including but not limited to any lost profit, lost savings or any incidental or consequential damages, whether resulting from impaired or lost data, software or hardware failure or any other cause, even if IFD is advised of the possibility of such damages.
Some states do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations and/or exclusions of liability may not apply to you.
If you believe you have a defective CD, please use our Support Help Desk and create a ticket explaining why you think the CD is defective. A support engineer will assist you in fixing the problem or arrange to have you return the CD for a replacement.
NOTE: All purchases are final! (ie, no refunds!) This policy is in place since we offer FREE demos of products so that you may determine in advance of your purchase if the product will work on your system. Beyond that, downloaded orders simply can not be returned since there is no physical medium to return.